Updated PokerStars Casino Review for 2023
Our experts have conducted in-depth research on PokerStars’ online casino to provide players with a comprehensive review. With a huge selection of slots, table games, and live dealer options, PokerStars offers an exciting gaming experience for both poker fans and casino enthusiasts.
| Min. deposit | £10 |
| Min. Withdrawal | £10 |
| Max. cashout | £1000000 |
| Payout time | 1 day |
| Game types | Roulette, Live Casino, Baccarat, Slots, Table games, Video Poker, Jackpots, Scratch cards, Bingo, Blackjack, Sports betting, Progressive |
| Slot games | 1100 |
| Live dealer games | 108 |
| Licenses | UK Gambling Commission |
| Vip program | No |
- Blackjack
- Progressive
- Scratch cards
- Bingo
- Video Poker
- Jackpots
- Table games
- Slots
- Baccarat
- Live Casino
- Roulette
PokerStars Casino Review Table of Contents
Usability
How do I create an account?
- Go to the online casino’s website
- Enter the signup page
- Put in your details and profile information
- Add your payment information and additional contact details
- Complete your registration
After completing the registration, new users will now have access to all the available services on the website, including depositing, withdrawing, gambling, and participating in tournaments. The process can be completed in less than one minute, and bonuses are immediately granted to users who provide the optional PokerStars bonus code.
How to complete the KYC process
PokerStars carries out the Know Your Customer (KYC) process to obtain documented proof of information about their players, including age, identity, and address, to meet licensing and legal requirements. The following documents need to be submitted to complete this process:
- Proof of Identity: Passport, Driver’s license, or National ID card
- Proof of Address: Utility bill, Bank statement, Tenancy agreement, or other official documents
- Bank/Credit Card Documents.
The provided details are stored safely and securely. A detailed breakdown of the KYC process, as well as any questions users might have, is explained on the KYC process page on the site, which can be accessed through the FAQ page of the site.
Desktop interface verdict
The PokerStars Casino website has a stunning layout which uses massive proportions to use up the space available on desktop devices. A user-friendly layout and neat arrangement of items also allow both new and old users to smoothly navigate through the site, which is to be expected from an independent slot site.
How does the graphic look?
The PokerStars website has the standard look of most casino websites: a dark background with aesthetically pleasing graphics. While there isn’t really anything special about the graphics, they are more than enough for the average online gambler.
How to navigate
- The casino logo and other important buttons are located at the top of the homepage.
- The navigation bar under this section holds links to other important pages on the site.
- The lobby exhibits icons and banners for offers and ongoing events.
- The main library of games is located on the casino page
- The footer section holds more information about the casino and other useful links.
How are the games categorised?
The casino games are arranged into different categories, which are further divided into subcategories. Games are mainly ordered by game type, with the dominant categories being slots and poker games. Users can also sort and filter games based on providers or alphabetically.
Can you browse easily through the site?
Whether you have experience with online casinos or you are a total newbie to the world of online gambling, browsing through the PokerStars website will come easily to you. You also won’t experience hindrances, such as dead-end links or glitching, that complicate moving from page to page on the site.
Mobile interface verdict
The version of the site on handheld devices still retains the design of the desktop version, the only difference is that the layout is scaled down, and some structural changes were made to make the site to be more compatible with mobile sizes and orientations. Overall, we feel like PokerStars Casino is one of the best mobile casinos out there.
How does the graphic look?
The mobile interface also ticks all the check marks for aesthetically pleasing graphics. Just like the desktop version, it has a dark background that brings out the colour of the items and elements on the site.
How to navigate
- The sidebar is accessed via the three horizontal bars next to the casino logo.
- A scrollable navbar allows users to access links to important pages.
- The footer section now has dropdowns for important links and other information.
How are the games categorised?
Just like on desktop, the games in the mobile interface are ordered into different categories, like game types for example, which can then be further divided into subcategories of the different variations of the games. Users can also sort, filter, and search for games alphabetically or with parameters like game providers.
App Preview
The PokerStars Casino has apps for both iOS and Android devices, which can be downloaded from the site or their respective application stores. There is also a software version for desktop devices, which can only be downloaded from the site. This casino app makes it easier to access the features on the site and has optimisations to improve gaming performance and other necessities.
Usability Pros and Cons
| Pros | Cons |
|---|---|
| The registration process is simple and straightforward. | The arrangement of items on the homepage may disorient new users. |
| The website is responsive and compatible with mobile and desktop. | |
| Apps are available on all platforms, including desktop, iOS, and Android. |
PokerStars Casino Review - Payment Methods
How to deposit
- Go to the deposit section.
- Select a payment method from the list provided.
- Enter the PokerStars bonus code if you have any.
- Input your payment details and information.
- Follow the on-screen prompts to make a minimum deposit.
PokerStars Casino has an easy process for making deposits. We were able to conduct one specifically for this review and didn’t experience any issues.
Please note that some of the above payment methods are only available in some countries, and users are only able to make deposits with the payment methods available to them. Bonuses will also be granted if the user uses any PokerStars bonus codes while making the deposit and meets the bonus eligibility criteria. GBP is the only accepted currency on the casino website; however, users can still make real money transactions and use currency exchange processes.
Minimum deposit limits and fees
The minimum amount allowed for making deposits at PokerStars Casino is £10. This amount differs slightly in some cases, such as based on the user’s country of residence or the selected payment method. Most PokerStars bonus codes also have unique minimum deposit requirements.
How to withdraw
- Go to the withdrawal section.
- Select a payout method from the list provided.
- Input your payment details and information.
- Follow the on-screen prompts to complete your withdrawal.
Withdrawing funds from PokerStars is easy due to the availability of multiple withdrawal methods. The withdrawal process is also very similar to the depositing process in that certain payment methods are restricted in some countries. Below is a list of accepted withdrawal methods at PokerStars Casino.
Withdrawal Time
Users can expect to receive their money 24 hours after requesting a withdrawal. However, the actual time the money is sent depends on the user’s chosen payment option and other factors.
E-wallets usually take less than an hour to process, bank transfers and card payments take about 3 to 5 hours, and checks may take up to 10 days.
We think that the overall cashout time is slow, which is why we recommend you search for other fast withdrawal casinos in case this feature is a must for you.
Withdrawal limits and policies
The standard withdrawal limit on PokerStars Casino is £10, but the number may be higher depending on the selected payment method or the user’s country of residence. There is, however, an incredible maximum cashout limit of £1,000,000 imposed on all users on a monthly basis.
PokerStars Casino also has policies in place for processing suspicious behaviour detected on any users, such as change of payment information. In such cases, payment may be declined until further investigation.
Deposit and withdrawal verdict
PokerStars Casino has a remarkable withdrawal and depositing system that allows users to send and receive funds through a wide range of payment options. The site also imposes user-friendly minimum and maximum limits and has a fast response time for processing withdrawals.
Pros and Cons of Deposits and Withdrawals
| Pros | Cons |
|---|---|
| Has a small and acceptable withdrawal and deposit limit of £10. | Withdrawals might take up to 10 days to complete |
| Bonuses are also given on deposits using PokerStars bonus codes. | |
| Accepts a wide range of payment options, including ApplePay and Visa. | |
| Easy and straightforward deposit and withdrawal processes |
Slot Games
Slots Verdict
PokerStars Casino features an impressive collection of other games, including over 1100 different games of all types, such as 5-Reels, Jackpots, Megaways, and Bonus Buys.
Keep in mind that even if this slot collection is large, there are larger catalogues of slots with over 8000 games on other slot sites.
Pros and Cons of slot games
| Pros | Cons |
|---|---|
| Multiple slot game types are available, including Jackpots, Megaways, and classics. | Missing some famous slot providers like Push Gaming and QuickSpin |
| Games are optimised for Desktop, Android, and iOS devices. | |
| Supplied by top slot providers like Ash Gaming and BetSoft |
What Famous Slot Providers Are Missing
- ELK Studios
- Play’n Go
- QuickSpin
- ThunderKick
- Yggdrasil Gaming
Even though the platform has games from some of the most reputable slot providers, adding some of the famous slot providers listed above would have boosted their ratings and improved the gambling experience on the site.
Slot Types
Out of the more than 1100 games on the sites, the most common and recurring slot types players may come across are:
- Jackpots
- Megaways
- 5-Reel
- Bonus Buy
Types of Jackpots
The two main jackpot types available on PokerStars Casino are Progressive Jackpots and Fixed Jackpots. Some games players will find of these two types include Must Go Jackpots, Treasure Mine, and Dragon’s Deluxe
Tournaments
PokerStars Casino holds live poker events and tournaments, including the European Poker Tour. There are also international poker tournaments for players around the world. Some of the most popular poker tournaments include:
- Knockout Poker
- Spin and Go
- Spin and Go Max
- MicroMillions
- Sunday Million
- Neymar Jr Kick-Off
Slots Min and Max Bets
| Min. Bet | Max Bet |
|---|---|
| £0.5 | £50 |
Live Games
Live dealer game verdict
There is an abundance of live games on the PokerStars casino platform. These live games give users the possibility to bet against actual players in games and tournaments that are overseen and conducted by real live dealers. Overall, the collection of more than 108 live dealer games makes PokerStars a recommended live casino, in our opinion.
Pros and Cons of Live Games
| Pros | Cons |
|---|---|
| Numerous live game types are available, including Roulette, Blackjack, Baccarat, and Sic Bo. | Missing some famous game providers, Authentic Gaming and NetEnt Live |
| Hosts regular tournaments to bring global players together. | 55 live dealer games is a small amount for such a big online casino |
| Professional live dealers make for an improved online gambling experience |
What Famous Live Games Providers Are Missing
While PokerStars Casino has some reputable live game providers, they could still consider adding the ones listed above to add more diversity to the collection, giving them the ability to satisfy a wider range of audiences.
Types of live games
At the time of this review, PokerStars Casino only had about 55 live dealer games. The live dealer games come in different types and support multiple gaming styles and versions. The main live games featured on the site include the following:
- Live Roulette Games
- Live Blackjack Games
- Live Baccarat Games
Live Roulette Games
PokerStars Casino has an outstanding collection of 30 roulette games for all the roulette enthusiasts who think they have what it takes to win and are willing to take a chance at a spin. The live roulette games come in all major variations, including European Roulette, American Roulette, and French Roulette, and are available in multiple languages.
Live Blackjack Games
PokerStars Casino offers 17 live blackjack games which support different versions and operate around the clock. Some blackjack tables have specific options such as private tables, English or German support, and varying limits of bets, allowing a wide range of players to enjoy the games.
Live Baccarat Games
The Casino also has 21 live baccarat games and many variations for core baccarat fans. Players have the option between standard and VIP tables, which have a wide range of stakes. If you are a fan of the high roller’s game of choice, then PokerStars Casino will give you more than enough of it.
Min and Max Bet Live Casino Games
| Game type | Min-Max Bet |
|---|---|
| Live Roulette | £0.2 – £5000 |
| Live Blackjack | £1 – £5000 |
| Live Baccarat | £0.2 – £5000 |
More Games
- Live Poker
- Scratch Cards
- Sports Betting
- Table Games
- Video Poker
Game providers
PokerStars Casino vs. Market Standards
| Min. deposit Industry standard: GBP 10 | £10 |
|---|---|
| Min. withdrawal Industry standard: GBP 10 | £10 |
| Max. cashout Industry standard: GBP 100,000 | £1000000 |
| Payout Time Industry standard: 2 days | 1 day |
| Register time Industry standard: 2 Mins | 1 min |
| KYC Time Industry standard: 2 days | 1 day |
| Slot games Industry standard: 500 | 1100 |
| Bonus Industry standard: 100% up to GBP 200 | bonus |
Related casinos
Customer Support
- Phone:
- No phone available
- Email:
- No email available
- Live chat:
- Yes, 24/7
PokerStars’ customer support can be accessed via the Help button located in the footer section at the bottom of the page. While they do not currently have phone support, there is live chat support that is available 24/7. The chatbot is capable of providing automated answers and additional information to the massive traffic the site experiences. If the help bot is unavailable, customers can request further support via the “Contact Support Form”.
PokerStars Casino also has pages like “PokerStars Learn” and “How to Play”, which are dedicated to guiding new players on how to use the platform. However, unlike some other online casinos, PokerStars Casino does not have an FAQ section for responding to common questions that a customer might ask, and there are no live support agents on the platform that can speak other languages.
Casino Reputation
- Company name:
- Stars Interactive Limited
- Registration number:
- C53434
- Website:
- pokerstarscasino.uk
- Stock indicator:
- TSGI.TO
- Online since:
- 2016
- Address:
- Douglas Bay Complex, King Edward Road, Onchan, Isle of Man, IM3 1DZ
- UK Gambling Commission:
- 039108-R-319334-023
Company Background
PokerStars Casino is an online gambling casino operated by TSG Interactive Gaming Europe Limited, a company registered in Malta under the registration number C54255. The casino gained fame and popularity among users over a very long history of outstanding services. As of now, PokerStars is a brand of the Flutter Group.
Pros and Cons of Casino Reputation
| Pros | Cons |
|---|---|
| Has over 7 years of experience in the online casino gambling industry. | Limited number of responsible gaming tools |
| Owned by Stars Interactive Limited, an experienced casino operator. | |
| Licensed by gambling commissions like the UKGC |
Legitimacy and fairness
Pros and Cons of legitimacy and fairness
| Pros | Cons |
|---|---|
| The casino promotes responsible gambling among players. | Lacks an iTechLabs certificate and Gamcare assistance. |
| Recognised by the UKGC and other regulatory agencies |
Safety
Is PokerStars Casino legit?
PokerStars Casino is licensed and registered by top gambling commissions, such as the MGA and the UKGC. They have been operating for many years and are recognised by agencies and players in different countries worldwide. The casino also has clear policies on bonus conditions.
Fairness and security
Is PokerStars Casino safe?
PokerStars Casino treats customer safety as a high priority during their operations; they are also monitored by the UKGC and other regulatory agencies, making it safe to register and gamble on their site.
How are you protected?
Players are protected by a series of security features implemented by the Casino, including a bank-level encryption system that protects information about users and their transactions on the platform. Customer funds are also segregated from the operating accounts, allowing customers to make withdrawals even in the case of an unfortunate event.
PokerStars Casino Review - Pros and Cons
- High cashout limit
- Average minimum deposit and withdrawal
- Instant payout time
- Accepts Apple Pay, PayPal, MasterCard, and Bank transfer
- Astounding collection of slots and live dealer games of different types
- Licensed by MGA and UKGC
- Poor customer support system with a lack of actual support agents
- The overall withdrawal time is slow
- No phone support available
Gallery
How we review
| Reviewer | Adela Mariuta |
| Reviewer | Adina Minculescu |
| Casinoalpha rating | 9.5 / 5 |
| Test duration | 8 Hours |
| Review Duration | 7 Hours |
| Deposit Methods Checked | Yes |
| Withdrawal Methods Checked | Yes |
| Slots Tested | Yes |
| Live Games Tested | Yes |
| Published Date | Sep 2021 |
|---|---|
| Updated Date | Nov 2023 |
CasinoAlpha’s Verdict
PokerStars Casino is one of the largest casino brands in the gambling industry. They have an appropriately implemented website and apps for all types of devices. The casino also features a vast array of games, including slots, table games, and live games. Both new and old users are also offered generous bonuses through welcome offers.
What sets PokerStars Casino apart from its competitors?
- Has over 22 years of experience
- A great collection of poker games
- Has over 1100 slots
- Popular payment methods are available
PokerStars Casino Player Reviews
Do you feel like you've been unjustly treated as a gambler here? Or did you have a good time while playing their games and bonuses? We want to know all the details below!