Updated GreenPlay Casino Review for 2024

Casino Rating:
8.5/10

In this greenplay review, we will look at what greenplay offers are available to its seasoned UK players, as well as to its newcomers. We hope to give you the complete picture of this casino and help you make an informed decision.

8.5/10
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Usability
9.0/10.0
While for our greenplay review we found the website to be straightforward and easy to navigate on all platforms, it is not pleasant to look at. The green colour can become tiring quickly and is also offset by some performance issues. Also, the Exclusive Club section that disappears and the loyalty explanation at the footer should have been deleted.
Deposits & Withdrawals
7.8/10.0
Regarding how greenplay treats payment methods, the selection can accommodate some UK players. But other providers such as Neteller, Boku and Pay by Phone are sadly not present.
Games
10.0/10.0
greenplay offers a wide selection of gaming options for its UK players, with over 1000 slots and over 90 live games, UK players will certainly have a lot of options. Not only that, they boast top game providers such as NetEnt and Microgaming.
Bonuses
6.0/10.0
Concerning bonuses, greenplay only has a first deposit bonus. There is no welcome package, no deposit bonus or extra spins. However, greenplay promotions may be updated and new ones may appear.  
Customer Support
9.0/10.0
Thankfully, greenplay offers a functional live chat that is operated by humans, not bots, and e-mail support. While the presence of a call centre would have been great, it is easily offset by the competent live chat.
Responsible Gambling
9.4/10.0
This casino has well-rounded care for its customers. It offers a wide selection of options to prevent addiction and control one's playtime, links to relevant gambling prevention software like CyberLock or NetNanny, and websites to help with gambling addiction. However, options like Account Closure, reverse withdrawal preferences or budget calendar cannot be found.
Min. deposit £10
Min. Withdrawal £10
Max. cashout £1000000
Payout time 2 days
Game types Roulette, Live Casino, Baccarat, Slots, Table games, Jackpots, Bingo, Blackjack, Slingo, Sic Bo, Live Roulette, Live Blackjack, Live Baccarat, Poker
Slot games 1000
Live dealer games 90
Licenses Malta Gaming Authority, UK Gambling Commission
Vip program No
  • Poker
  • Live Blackjack
  • Live Baccarat
  • Sic Bo
  • Live Roulette
  • Blackjack
  • Slingo
  • Jackpots
  • Bingo
  • Table games
  • Slots
  • Baccarat
  • Live Casino
  • Roulette
Deposit options Skrill Moneybookers, MasterCard, Visa, Skrill 1-Tap, Paysafecard, TrustlyRead more
Min deposit £10
Accepted currency GBP, EUR, USD, CAD
Payout options Skrill Moneybookers, MasterCard, Visa, Skrill 1-Tap, PayPal

GreenPlay Casino Review Table of Contents

greenplay offers

What comes first in our greenplay review is what the casino offers to its players in terms of greenplay promotions.

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Wagering

Before cashing out greenplay offers, the standard wagering requirement that must be fulfilled is at least 35 times the bonus amount.

This may also vary with any greenplay promotions terms. As for non-deposit required bonuses, the wagering is set at 50 before the option to cash out becomes available.

UK players are also able to always cash out greenplay promotions with no wagering requirements.

Important

  1. A non-deposit greenplay bonus has its earnings limited to £100, and withdrawals cannot exceed this value as well.
  2. Funds gained by greenplay promotions consisting of extra spins are capped at £100. Thus, withdrawals for such bonuses are also limited to £100.

Wagering contribution

For this greenplay review, we also looked for games contributions to wagering. They are:

Game type Percentages
Slots 100%
All NetEnt games 50%
Jackpots 50%
Table Games 0%

Not all games are subjected to the capping of wagering, so if you need more information, check the Bonus Policy or Promotional Terms.

Bonus policy

As with many other casinos, the player’s account is made up of real money funds and bonus funds.

To have access to any greenplay promotions, UK players first must deposit a minimum of £10 into their account. If UK players make a deposit only to generate a bonus, any gains from that bonus will not be counted.

To withdraw this specific deposit, players must contact the support team because this action can be seen as an abuse of bonuses.

Any daily bonus has the maximum generated value of £200.

Be aware

Every bet consists of 50% of real funds and 50% bonus funds. For example, a £10 bet is £5 of real funds and £5 of bonus funds.

Should real funds not cover a bet, then bonus funds will complete the rest of the wager. This happens both ways.

Tips

  1. If the greenplay first deposit bonus is activated, other first deposit bonuses on casinos powered by Aspire Global are null.
  2. Unless stated otherwise, gamblers can only claim greenplay promotions within a 24-hour frame after they become available. For example, if claimed at 7 AM, it would pass the next day at 7 AM.
  3. The wagering requirements for the first deposit bonus must be completed in 21 days from the moment it was claimed.

Betting limits

When it comes to restrictions on bets, greenplay has set up a few. Here they are in a shorter format:

  • Betting with bonus funds is capped at £4
  • If a bet is wagered only with bonus funds, the revenue is capped at £500. Any surplus over this amount will not be counted
  • If a bet is greater than £4, or £0,50 per line or 15% of the bonus amount. In that case, the bonus itself and associated revenue may be forfeited.

Be aware

Depositing with Skrill could be troublesome because placing a bet equal to or greater than £2.50 of the bonus amount, that bonus can be removed with the wagering requirement not being met.

This happens because players depositing with Skrill have highest bet with bonus funds capped at £2.50.

  • Bonus rating

    100% UP TO £25 + 25 SPINS

    More details

    Should you claim this bonus?

    We recommend this GreenPlay Casino first deposit bonus, which provides a 100% match up to £25 plus 25 free spins. To qualify, create an account and deposit at least £20. Winnings from spins and the bonus funds require 35x playthrough before withdrawal, but there’s no maximum withdrawal limit, which is a huge advantage. With easy qualification and doubling initial funds, this is a solid welcome package, albeit with a small max bonus value.

    New players +18 only. Min deposit £20, 35x wagering applies to match up bonus and spins. Offer valid for 24hr. - T&C Apply, 18+
  • Only by email

    9.5 / 10
    Alpha Rating

    Get 100 Free Spins No Deposit

    This offer can only be claimed by subscribing.

    We keep your email private. It's only used to send promotions. Subscribing means you agree to receive them.

Casino overview

Slots
Live casino
Fast withdrawal
VIP program
Company name:
RewardGroup ApS | Aspire Global International LTD
Registration number:
C42296
Website:
greenplay.com
Stock indicator:
ASPIRE.ST
Online since:
2019
Address:
135, High street, Sliema SLM 1548, Malta

Malta Gaming Authority:
MGA/CRP/148/2007
UK Gambling Commission:
039483-R-319409-017

For this greenplay review, we found out they are part of Aspire Global International LTD. This iGaming company started in 2005 and has been developing ever since.

Some of the many Aspire Global achievements are being listed on the Nasdaq Stock Exchange and becoming one of the main iGaming B2B suppliers today.

Registration process

To get access to greenplay offers, UK players first need to make an account. Here are the steps:

  1. Press on the Join button at the top left corner.
  2. Enter your email address, then choose a username and a password.
  3. You will then be required to fill in personal details such as First Name, Last Name, gender, birthday.
  4. You will also need to choose your currency. UK players will have GBP by default selected.
  5. After the address, city, postcode and mobile number are required. If the player already has a greenplay bonus code, there is also a tab.
  6. Players can choose to receive special greenplay promotions offers on their email or SMS. This is followed by the mandatory tick with accepting terms and at least 18 legal preconditions.

Tips

In the Your Address section, filling in the postal code will present you with an estimated location in the area.

Know your customer procedure

The next step is to validate the account’s authenticity, enabling you to play on the platform and use all its features, for example, deposits.

greenplay must verify your identity, age, and address per the UK Gambling Commission. This is done to ensure that you are at least 18 years old and authentic.

Needed documents

The easiest way to clear all this with the casino is by sending a picture of your driving license, which has all the info needed stated above. There is no information on the picture format, but the classic ones such as jpeg or pdf should suffice.

Alternatives for identity:

  • Passport
  • Identity card

Alternatives for address:

  • Utility bill
  • Bank statement

User experience

Our experts test the site in as many ways as possible on the players’ three primary devices.

To give exact information on how the website performs on different devices, in our greenplay review, we have tried these platforms.

Device Internet Browser
Asus ZenBook 14 WIFI Google Chrome, Mozilla Firefox
Huawei Mate XS WIFI, 4G Opera, Mozilla Firefox
iPad Pro 12.9 WIFI, 4G Safari

Desktop

The platform has for its UK players a straightforward experience, fast loading times and no hiccups while changing categories for most of the time. Still, while changing from Games to greenplay Promotions, an Exclusive Club section briefly appears, but it quickly disappears.

When it comes to how the website looks, there is nothing special. The website’s central theme is primarily green, with some black portions as expected from the name. Other than that, the only source of colour comes from the games display.

The website is also easy to navigate. The greenplay offers, games and help section is simple and follows the screen at every scroll, along with the game categories, both sections found at the top.

The Slots section has no separate categories, and they are all grouped under one long scroll down. UK players can also find games with a NEW status in them.

At the bottom, though, a loyalty program is listed. Yet, they can’t find it anywhere else, and you can’t click on it.

Be aware

  1. When trying to log in after the session expires, you can sometimes be logged out without doing anything.
  2. Even after reloading the page or changing tabs, you may still not log in. The server picks up on this and gives the option to reload. Still, the login problem is not fixed. Reloading the page multiple times resolved the issue.

Mobile

The mobile version runs just fine. The only issue we found with it is the loading time for some parts of the website. Other than that, the Exclusive Member section availability comes off as a plus. Accessing it shows additional information.

There are no downloadable apps for mobile app stores, so the website version is the only one available.

Games

For our greenplay review, we found that greenplay offers are usable on a wide selection of slot games, boasting industry player favourites such as Microgaming and NetEnt. UK players can also find live casino games and table games on the website.

Slots

There are over 1000 slots to be found, such as Book of Dead, Dynamite Riches, Primate King, and Gonzo’s Quest.

The Jackpots number is relatively small, with only 11 available. Some examples are Buffalo Rising, Lucky Lady, Super Fast Hot Hot, Super Lucky Reels.

Live Roulette

Out of 32 roulette games, players can find the most popular ones in the top section: Grand Roulette, Lightning Roulette, 24/7Roulette, AutoRoulette

Live Baccarat

Greenplay has for selection 22 Live Baccarat games, the ones with the most visitors being: Speed Baccarat A, Dragon Tiger, Speed Baccarat B, Lightning Baccarat.

Live Blackjack

For blackjack, UK players can find 26 games, with these standing out: Blackjack – The Strip, Blackjack Party, Free Bet Blackjack, Infinite Blackjack.

Table Games

The number of table games stands at 27. Some are: American Roulette, Baccarat, Classic Blackjack, European Blackjack

Game providers

NetEnt
Play'n Go
Microgaming
IGT
Evolution Gaming
Ainsworth
Blueprint Gaming
High 5 Games
Inspired Gaming Group
Lightning Box Games
NeoGames
NextGen Gaming
NYX
Pariplay
Pragmatic Play
Rabcat
Thunderkick
Big Time Gaming
2By2 Gaming
Just For the Win
Alchemy Gaming
Electric Elephant
Aspire Global
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GreenPlay Casino vs. Market Standards

Min. deposit

Industry standard: GBP 10

£10
Min. withdrawal

Industry standard: GBP 10

£10
Max. cashout

Industry standard: GBP 100,000

£1000000
Payout Time

Industry standard: 2 days

2 days
Register time

Industry standard: 2 Mins

2 mins
KYC Time

Industry standard: 2 days

1 day
Slot games

Industry standard: 500

1000
Bonus

Industry standard: 100% up to GBP 200

bonus
New players +18 only. Min deposit £20, 35x wagering applies to match up bonus and spins. Offer valid for 24hr. - T&C Apply, 18+
Casino Rating Min. depositMin. withdrawalMax. cashoutPayout TimeRegister timeKYC TimeSlot gamesBonus

GreenPlay Casino

4.3/5
£10£10£10000002 days2 mins1 day1000100% up to £ 25

PokerStars Casino

4.8/5
£10£10£10000001 day1 min1 day1100100% up to £ 200

888 Casino

4.5/5
£10£10£300001-2 days1 min1 day1000200% up to £ 550

TradaCasino

4.4/5
£10£10£7000+3 days2 mins1 day900200% up to £ 40

Pink Casino

4.4/5
£10£10£10000001 day2 mins2-3 days800100% up to £ 150

Megacasino

4.4/5
£10£20£10000001 day2 mins1 day2600200% up to £ 50

Lucky VIP Casino

4.6/5
£10£10£10000001 day2 mins1 day300100% up to £ 100

Jazzy Spins Casino

4.1/5
£5£10No limit2 days1 min1 day96110% up to £ 50
Load more

GreenPlay Casino Review - Payment Methods

There are no maximum deposit or withdrawal limits, and all the payment methods are usable from claiming greenplay offers.

When a player wants to deposit £2000 or more, the KYC for the source of funds will trigger. For this reason, the casino can delay the whole process. Also, this is done for the casino to ensure that the player can afford this deposit amount and the money are not of illegal origin.

Concerning this matter, greenplay offers no limits on withdrawals.

By doing the know your costumer procedure early there will be less delays when requesting a cashout.

Important

In some cases, due to UK regulations, withdrawing with MasterCard or Visa may not be available. As such, any cashouts will be done through deposit methods already used that allow withdrawals. If not, cash out will be done through wire transfer.

Payment Min deposit Max deposit Min withdrawal Max withdrawal Withdrawal time
£10 No limit £10 No limit 0-6 business days
£10 No Limit £10 No Limit 0-2 business days
£10 No Limit N/A N/A N/A
£10 No Limit £10 No Limit 0-2 business days
£10 No Limit £10 No Limit 0-2 business days
£10 No limit £10 No limit 0-6 business days
£10 No limit £10 No limit 0-4 business days
£10 No limit £10 No limit 0-4 business days
Show more

Related casinos

Support

Phone:
Not available
Email:
support@greenplay.com
Live chat:
7 days a week from 08:00 to 00:00 CET

For this greenplay review, we made a point to check out the customer support. The support team can clarify some details about greenplay offers or how the site functions, which players could find by pressing the Help tab.

UK players may request assistance via the email team. Response time is usually 24hrs. In case of busy times, it may extend to 72 hours maximum.

There is no call centre support option.

Live chat interaction

We have contacted the live chat team regarding different rules concerning greenplay offers, and their responses were swift and helpful.

Live chat is also entirely operated by humans, not robots, which is always a plus.

The support team, both live chat and email, is available seven days a week from 08:00 CET to 00:00 CET, which means that for UK players, the support team is available from 07:00 to 23:00.

Responsible gambling

During our greenplay review, we paid close attention to how greenplay handles and implements responsible gaming policies.

When clicking on the Responsible Gaming tab at the footer, you will have the option to answer a series of questions from the self-assessment test. What is good about this test is that it is interactive, perhaps aiding in the UK players assertion of it.

Self-restrict options

Whenever a player feels that he may have exceeded in his gambling activities, they have the following options:

  1. Deposit limit, applicable from My Account.
  2. Time out period, accessed from the Responsible Gaming policy, can choose from a 24-hour time out period, up to 6 weeks.
  3. Self-Exclusion, request by contacting customer support and choosing from 6 months to 5 years. This also means exclusion from other related websites.
  4. Reality check, a reminder of how much time has passed.
  5. Session timed limits.
  6. Autoplay limits.
  7. Contact customer support, as they are trained on this matter.

Also, the platform recommends links to different professional organizations, such as GAM STOP and Gambling Therapy Helpline.

UK punters can also find software for content filtering and child restrictions: NetNanny, Gamlock, Betfilter.

GreenPlay Casino Review - Pros and Cons

Pros
  • Wide selection of slots
  • Top game providers for slots
  • No withdrawal limit
  • Fast live chat support
  • Easy to find information
  • Straightforward website arrangement
Cons
  • Low selection of table games
  • The website not being updated can mislead about exclusive membership
  • Bugs that may log out players from the site without any notice
  • Low selection of greenplay promotions

How we review

   
Reviewer
Reviewer
Casinoalpha rating 8.5 / 10
Test duration 7 Hours
Review Duration 64 Hours
Deposit Methods Checked Yes
Withdrawal Methods Checked Yes
Slots Tested Yes
Live Games Tested Yes
Published Date Feb 2022
Updated Date Feb 2024
AuthorAnca IamandiSenior Author & Editor at CasinoAlpha

Anca's analytic skills developed in Generative Linguistics allow her to bring you clear and concise gambling-related content. Her texts will help you understand casinos, bonuses, fees, and rules and forget about all the gambling myths that pull you down. She's a strong advocate of safe gambling.

ReviewerTudor TuriceanuCEO & Chief Editor at CasinoAlpha

Tudor Turiceanu uses his multiple systematic skillsets to oversee and coordinate the CasinoAlpha project. He assists the authors in creating a transparent gambling niche for users. As a CEO and Chief Editor with broad knowledge, Tudor knows the importance of transmitting confident advice.

Play responsible! Visit GreenPlay Casino

GreenPlay Casino Player Reviews

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